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                                             Terms and conditions of use

These terms and conditions govern your access to and use of this Soqotra Logistics website as well as the official social media websites of Soqotra Logistics (collectively "Sites"). By using the Sites, you agree to all of these terms and conditions.

The following terms and conditions govern your use of the information, services, and products offered on the Sites by Soqotra Logistics Limited and its subsidiaries or affiliated companies (collectively, "Soqotra Logistics”):
     

1. The information, names, pictures, logos, and icons on the sites about Soqotra Logistics or its products and services are provided "AS IS" without any representation or endorsement, and there is no express or implied warranty of any kind, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
2. Copyrights or other intellectual property laws protect the texts, images, audio/video clips, information, services, software, and other materials you can access on the Sites (the "Contents"). You also agree not to use any of the Contents for anything other than your own personal, non-commercial use, reproduce, republish, download, distribute, or exploit the Contents. Soqotra Logistics or the relevant third-party owner must give written permission prior to any other use of the Contents.
3. The accuracy and completeness of the Contents cannot be guaranteed or verified, and Soqotra Logistics accepts no responsibility for any harm or loss you may suffer as a result of using them. Also, the data gave on the Destinations has not been composed to meet your singular necessities and it is your only obligation to fulfill yourself before involving the Items in any capacity that it is reasonable for your motivations.
4. By using the Contents, you agree that Soqotra Logistics will not be held responsible for any harm you cause. In no event will Soqotra Logistics or any of its subcontractors or employees be held responsible for any kind of loss or damage—direct, special, indirect, or consequential—caused by accessing or making use of the Sites or the Contents.
5. The content contained on the sites may be updated regularly. Soqotra Logistics reserves the right to make modifications, improvements and/or changes to the content, these Terms, names, images, images, logos and icons or the products and services related to Soqotra Logistics at any time and without prior notice to which referred to on the websites. Because the Internet is maintained independently at thousands of sites around the world, the content, or portions thereof, accessible through the sites may come from outside the boundaries of the sites. Therefore, Soqotra Logistics disclaims any obligation or responsibility with respect to any content or part thereof derived from, obtained from, or accessed within, through or outside the Sites.
6. The following conditions apply to your participation in the Sites' message boards, chat rooms, email, and other communication forums (collectively “Forums”):
         
1. You are not permitted to post, publish, upload, or distribute any messages, information, or other materials (collectively referred to as "Postings") that are unlawful, abusive, threatening, defamatory, libelous, pornographic, obscene, discriminatory, hateful, sexually, racially, or otherwise objectionable, constitute junk mail or any form of "spam," invade anyone's privacy, disclose any confidential or proprietary information or trade secrets without authority or consent.
         
2. You are only allowed to use the Forums for your own use. Except as expressly permitted by Soqotra Logistics in writing, you are not permitted to post or distribute any content or material on or through the Sites that contains advertisements or promotions, solicitations for goods, services, or funds, or any other commercial or unauthorized use of the Forums.
         
7. You are only allowed to use the Forums for your own use. Except as expressly permitted by Soqotra Logistics in writing, you are not permitted to post or distribute any content or material on or through the Sites that contains advertisements or promotions, solicitations for goods, services, or funds, or any other commercial or unauthorized use of the Forums.
8. You grant Soqotra Logistics the non-exclusive, royalty-free, perpetual, worldwide, irrevocable, and sub-licensable right to use, reproduce, distribute, modify, adapt, and create derivative works from the Postings by posting, uploading, or submitting them to the Sites or Forums. You agree to indemnify Soqotra Logistics in the event that a third party takes legal action against Soqotra Logistics as a result of the content you post, upload, or submit. In addition, you agree not to take any action against Soqotra Logistics as a result of the content you post, upload, or submit.
9. The trademarks and trade names used on the Sites that include the word or words "Soqotra" belong to Soqotra Logistics and are licensed to them by Soqotra Logistics. Except as previously stated, Soqotra Logistics owns all website design, text, and graphics, as well as all trademarks, trade names, images, logos, and pictures identifying its products and services. Nothing herein shall be construed as granting Soqotra Logistics any license or right under copyright or other intellectual property rights, unless otherwise specified. Without Soqotra Logistics' prior written consent, you agree not to use any logos, brand names, slogans, or trademarks displayed on the Sites, nor to disclose or otherwise deal with any confidential or proprietary information, trade secrets, or intellectual property.
10. The Standard Terms and Conditions for Services of Soqotra Logistics and any other relevant conditions apply to all products and services mentioned on the Sites. Depending on where the shipment came from, there may be local variations that apply. To obtain a copy of the local terms and conditions, please get in touch with the local Soqotra Logistics office that is closest to you.
11. Despite Soqotra Logistics' best efforts to prevent viruses from appearing on the Sites, the company accepts no responsibility for viruses. As a result, you should take all necessary precautions before downloading information from the Sites. To put it another way, you are responsible for taking all necessary precautions to ensure that the items you select for your use from the Site are free of malware, such as trojan horses, viruses, and worms.
12. You agree not to disrupt the Sites' normal operation or compromise their integrity. By hacking, altering the information on the Sites, preventing or restricting other users' access to the Sites, or in any other way.
13. You agree that you will not access or use the information on the Sites in violation of the laws of the jurisdiction from which you are accessing them. You are responsible for adhering to these laws. Any information you provide through the Sites will be treated as non-confidential and non-proprietary unless otherwise specified. You agree that you will not submit any information unless you are authorized to do so by law and represent that you are authorized to submit such information.
14. If you violate these Terms and Conditions, you agree to indemnify and hold Soqotra Logistics, its directors, and officers from and against all claims, losses, damages, liabilities, and costs.
15. The laws of Qatar shall govern any legal proceeding pertaining to the Sites. You specifically acknowledge that Soqotra Logistics is allowed to choose the jurisdiction of our preference as to where such any legal action if you attempt to bring one against us.
1. Soqotra Logistics might suspend, block, and/ or terminate your use of the Sites at any time, under any condition or no reason at all. Any orders you place or charges you incur prior to termination are your own responsibility. Soqotra Logistics expressly reserves the right to modify these terms and conditions or modify, suspend, or discontinue any aspect of the Sites in its sole discretion without prior notice.
2. Unless otherwise specified, copyright applies to the content of this website as well as any websites operated by Soqotra Logistics subsidiaries or associates (collectively, "the Websites") to which this website links. If you don't remove any copyright notices, you can print or download individual pages from any of the websites for your own personal, non-commercial use. Without the prior consent of the respective website owners, no hyperlink to any of the websites may be established.

                                                                     Privacy policy

This is the privacy policy of Soqotra Logistics Network Limited, and its subsidiaries (collectively “Soqotra Logistics”, “we”, “us” “our”). Soqotra Logistics uses a variety of personally identifiable information in its day-to-day operations, such as information about:

• Current, past and prospective employees
• Customers
• Users of its websites, portals, mobile applications, social media
• Subscribers to our communications
• Other stakeholders

This policy describes how we gather and use personal records and descriptions the steps Soqotra Logistics is taking to make certain that it complies with all relevant laws and policies (including, without predicament, the European Union trendy information protection regulation 2016 of the European Union and the personal statistics (privacy) Ordinance (bankruptcy 486 of the laws of Hong Kong)).

1. Definition of personal data
Any information that allows an individual to be identified either directly or indirectly from that data is considered personal data. Such as name, address, phone number, email address, address, location information, other online identifiers and identification number.


What personal data do we collect, how do we collect it, and why?



1. Data that you provide voluntarily to us
We may request your name, company position, postal address, telephone number, mobile number, fax number, email address, and account usernames and passwords when you use our websites, portals, mobile applications, and social media (“site”) products or services. When you register an account with us, subscribe to our marketing communications, purchase services, or make inquiries, for instance, we may ask you to provide some or all of this personal data. We use this information to set up and manage your account, send you marketing messages, deliver the products and services you request, and answer your questions. We may collect your bank account number, debit or credit card number, expiration date, and any other information necessary to complete the transaction when you buy our products or services.


2. Data collected automatically
We may automatically collect certain data from your computers or mobile devices when you use our websites, portals, products, or services. Your IP address, device, browser type, language, operating system, geographic location, and other technical information may be included in the data we automatically collect. We may also collect information about how your device used our website, products, or services, such as the pages or features accessed, links clicked, time spent on each page, mouse hovers, date and time of interaction, error logs, referring and exit pages and URLs, and other similar data. We can learn more about the people who use our products and services, as well as where they come from and what features they are interested in, by collecting this data. This data is used for internal analytics and to enhance the security, relevance, and quality of our website, products, and services.


3. Data that we obtain from third party sources
We may receive personal data about you from third parties from time to time, but only if those third parties have confirmed that they have your consent or are permitted or required by law to do so. In addition, we receive information from other industry participants that helps us develop, test, and improve our own product offering. Some of this information may contain personal data (if permitted by applicable law). We may combine information about you that we get from third parties with information we get from you.

1. Data collected through our products and services
We use information that we gather for the reasons for which you gave it, utilization and crowd counts, observing the exhibition and adequacy of the items/administrations, checking consistence with our agreements, empowering similarity with outsider working frameworks/items/administrations, arranging future guide procedure, arranging item/administration/include lifecycles and retirements, growing new items and administrations, upgrading existing items and administrations, investigating item issues, producing insights, announcing, and pattern examination. Personal information like usernames and IP addresses may be included in this. We may use your personal data in ways that are different from or in addition to those that are permitted by applicable laws and regulations, or we may collect additional personal data about you through your use of our products and services beyond the data described in this privacy policy.

2. Cookies and similar tracking technology
A cookie is a piece of text that a website places in the memory of your browser. This lets the website store data on your computer and retrieve it later. Cookies, unique device identifiers (such as Apple ID For Advertisers on iOS devices and Android Advertising ID on Android devices), and other tracking technologies (collectively, "Cookies") may be used by our Site, products, and services to distinguish you from other users, provide you with better service when you return to the Site, Product, or Service, and monitor and analyze usage. Additionally, we and our third-party partners are able to track and target the interests of our users using cookies in order to improve the user experience both online and offline through advertisements, features, and content. We, alongside our specialist co-ops, may likewise utilize other Web advances, for example, Web guides or pixel labels, Streak innovations and other comparable advances, to convey or speak with treats and track your utilization of the Website, item, or administration. We may also include Web beacons in emails, newsletters, and other electronic communications for purposes of analytics, personalization, advertising, and determining whether the message has been opened. It's possible that additional sources of data will be gathered as we implement new technologies. The section titled "4.5 Marketing and promotions" provides a more in-depth explanation of this practice. The majority of browsers accept cookies by default, but you can change your browser settings to decline cookies by going to the Help section of your toolbar. Please be aware that if you reject cookies, you may not be able to sign in, customize, or use some of our site's interactive features, products, or services' interactive features, and the advertisements you see may not be as relevant to you.

Other specific ways we collect and use your personal data




Job applications

In the event that you are creating a job application or inquiry, you can provide us with a your CV or other significant data. This information may be used to evaluate your application or inquiry. Unless you ask us not to, we may also keep this information on file to contact you about future opportunities.



Account management

If you got services or products from us, we might utilize your contact information for the purposes of order processing and billing as per the agreements of your concurrence with us, carrying out checks for export control, anti-bribery, anti-corruption, the prevention of modern slavery, and other compliance purposes in accordance with requirements under applicable law; contacting you (including by email communication) regarding license expiry, renewal, and other related notices, and maintaining our company accounts and records.



Market research and surveys

In the event that you partake in reviews, we might involve your own information for our interior business examination and preparing purposes to work on how we might interpret our clients' socioeconomics, interests and conduct, to gauge and increment consumer loyalty, and to work on our items and administrations.



Competitions, contests, promotions

We may use your personal data to administer a competition, contest, or promotion if you participate in one that we or someone on our behalf is running.



Marketing and promotions

We may occasionally communicate with you to inform you of products and services that may be of interest to you. Such correspondences might contain following innovation that lets us know whether you opened the correspondence and whether you followed the hyperlinks inside the correspondence, to assist us with examining the viability of, screen, and further develop our showcasing efforts. We will honor any marketing preferences you have indicated to us and any consent obligations required by applicable privacy and anti-spam regulations in all marketing communications we send to you. You reserve the option to ask us not to handle your own information for certain or all advertising purposes, yet assuming you do as such, we might have to impart your contact data to outsiders for the restricted reason for guaranteeing that you don't get showcasing correspondences from them for our sake.



Use of newsletter software

We need your e-mail address and additional information in order to confirm that you are the owner of the provided e-mail address and consent to receiving our newsletter. To ensure that newsletters are sent consistently, we use the so-called double opt-in method. A distribution list can thus include the potential recipient. The user receives a confirmation email to confirm their registration. If the registration is confirmed, the address is actively added to the distribution list. We only use this information to send offers and information (about our products, services, company news, etc.). To ensure that all subscribers' data is handled in accordance with data protection laws, we use a third-party newsletter software service provider that has certified its compliance with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework.



1. Network monitoring

We might collect logs and alternative data concerning access to and traffic passing through our network and instrumentation for the needs of accessibility and performance observance, maintenance, security observation and investigations, conducting spam, threat and alternative research project, new product and repair development, the improvement of existing merchandise and services, generating statistics, reporting, and analytic thinking.


1. Legal basis for processing personal data
The legal basis for our collection and use of personal data depends on the personal data in question and the specific context in which we collect it. However, we usually collect personal data from you only if we need the personal data to enter into a contract with you, or if the processing is in our legitimate interests and does not exceed your data protection interests or fundamental rights and freedoms, or we have your consent to do that. If we collect and use your personal information based on our (or any third party's) legitimate interests, other than as described in this Privacy Policy, we will explain to you in a timely manner what those legitimate interests are. If you have any questions or need more information about the legal basis on which we collect and use your personal data, or if you would like to submit a data access request, please contact us under the section "12. Get involved with us" under .

2. With whom might we share your personal data
We may transfer or disclose your personal data to the following groups of recipients:
• our group companies, third party service providers, suppliers, agents and other organizations that provide us with data processing services or otherwise process personal data on our behalf for the purposes described. . in this privacy policy or you are notified when we collect your personal data (eg advertising, analytics, customer support);
• to any public authority, agency, court or other authority and/or regulatory body if we believe disclosure is necessary under applicable law or order (eg, in response to a subpoena, order, court or other legal process), to to establish, exercise or protect our legal rights or limit our damages in lawsuits or other legal disputes, or to protect your important interests, privacy or security, or the interests of our customers or others;
• for disclosure to other parties with your consent. Except as noted above, we will not disclose your personal information except as necessary to enforce this Privacy Policy or our rights generally, or as required or permitted by applicable local or foreign laws. When we share personal data, we take all reasonable steps to ensure that it is treated securely and in accordance with this Privacy Policy. This may include, but is not limited to, collecting or de-identifying information so that a third party does not intend to use it to identify you.




2.Data retention


We retain the personal information we collect from you as long as necessary for the purposes for which the personal information was collected, or as long as we have a continuing legitimate business need or to comply with applicable legal, tax or regulatory requirements. Even if you close your account, we retain certain information to fulfill our obligations. If we do not have a continuing legitimate need to process your personal data, we will securely destroy, delete, erase or anonymize it, or if this is not possible (for example because your personal data is stored in a backup archive), we will keep your personal data securely and will isolate it from any further processing until deletion is possible.



3.Your data protection rights

You have the following data protection rights:
• If you wish to access, correct or update your personal information, you may exercise these rights at any time by contacting us under "12. Contact Us”.
• You can object to the processing of your personal data, ask us to restrict the processing of your personal data, ask us to delete your personal data or request the portability of your personal data. Again, you can exercise these rights by contacting us through the "12. Contact Us" section.
• You have the right to opt out of receiving marketing communications from us at any time. You can usually exercise this right by clicking on the "Unsubscribe" or “Opt Out" link in the marketing communication sent to you. Alternatively, or if you wish to opt out of other forms of marketing (such as postal marketing or telemarketing), please contact us using the contact details set out in the "12. Contact Us" section.
• If we have collected and processed your personal data based on your consent, you can withdraw your consent at any time by contacting us under "12. Contact Us". Withdrawal of consent does not affect the lawfulness of processing carried out by us prior to your withdrawal, and it does not affect processing of your personal data that was carried out on a legal basis other than consent.
• You have the right to file a complaint with the data protection authority about the collection and use of your personal data. Please contact your local data protection authority for more information.
In accordance with applicable data protection laws, we respond to all inquiries we receive from individuals who wish to exercise their data protection rights under applicable data protection laws.



4.Security

Although all reasonable measures are taken to protect your personal data, 100% security of data storage and transmission cannot be guaranteed. We strive to protect all personal data through reasonable and appropriate physical, administrative, technical and organizational measures and in accordance with our internal security procedures and applicable laws. If you have received or created login information to access certain parts of our website, you are responsible for maintaining the confidentiality of that information to prevent unauthorized access to your accounts.



5.Privacy by Design

Soqotra Logistics has embraced the privacy by design principle and will ensure that privacy concerns are taken into account in the definition and planning of any new or significantly altered systems that collect or process personal data, including the completion of one or more data protection impact assessments.

The following items will be included in the impact assessment of data protection:
• Consider how personal data is processed and for what purposes.
• Assess whether the planned processing of personal data is both necessary and proportionate to the purpose(s).
• Assess the risks to individuals arising from the processing of personal data. .
• What controls are needed to address identified risks and demonstrate compliance with legislation
• Data minimization and the use of techniques such as pseudonyms will be considered appropriate.



6.Breach Notification

It is Soqotra Logistics' policy to be fair and proportionate when considering actions to notify affected individuals of personal data breaches. The relevant supervisory authority will be notified in accordance with applicable laws and regulations within 72 hours when it is known that a breach has occurred that is likely to threaten the rights and freedoms of individuals.


7.Contact

We have appointed persons responsible for the protection and security of your personal data. If you have any questions, comments, concerns, complaints or complaints about this privacy policy or how we process your personal data, or if you would like to request information about your personal data or believe that we hold incorrect personal data about you, please contact our privacy team
To opt out of marketing communications, please use the unsubscribe link in all emails.


8.Notification of changes

We reserve the right to periodically change or modify this policy in accordance with evolving legal, regulatory or business practices. When we update our Privacy Policy, we will take appropriate steps to notify you of the significance of the changes we are making (which, for minor changes, may include promptly posting the revised Privacy Policy on our Site). This page will be regularly updated so please check for changes. If and when required by applicable privacy laws, we will seek your consent to make material changes to our privacy practices.

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